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Privacy Policy

How we use information:

Our site uses an order form allowing you to request information, products and services. Contact information (name, email address, telephone number, address, etc.) is also used to get in touch with you when necessary. Financial information (credit card number, credit card expiration date, etc.) is only used to bill you for products and services purchased at Southwest Silver Company.

We may use your IP address to help diagnose problems with our server and to administer our web site. Your IP address may also be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information assists us in developing the design and layout of the site.

To enhance your shopping experience, our site uses cookies. Cookies are alpha-numeric identifiers that are transferred to your computer's hard drive through your web browser. Cookies make it possible for us to recognize you when you visit. By doing this, we can personalize your return visits and save you time during checkout. For the most rewarding shopping experience, your browser must be set to accept cookies.

When you consent to receive information from us such as promotional emails and SMS/text messages, we collect and use your personal identifiers (such as contact information) for the purposes of fulfilling your request. You can unsubscribe from promotional communications by following the instructions in the message, or for SMS/text messages, replying with ‘STOP’.

 

Southwest Silver Company does not sell your information to any third parties.

 

This site may now, or in the future, contain links to other sites. Southwest Silver Company is not responsible for the privacy practices or content of such sites.

 

By using our web site or purchasing product from us, you agree to the collection and use of information as set forth in this privacy policy. This policy may be updated at any time. We will post any changes to our privacy policy on this page so that you are always aware of what information we collect and how we use it.

If, at any time, you have questions or concerns about Southwest Silver Company’s privacy policy, please feel free to email us at: southwestsilvercomp@gmail.com or call us, at 1-719-685-9197 to speak to one of our friendly Customer Service representatives.

Security methods:

We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. Southwest Silver Company does not retain credit or debit card numbers on our systems. However, no e-commerce solution, website, mobile application, database or system can be completely secure. You also need to take reasonable steps to protect your personal information against unauthorized disclosure or misuse by unauthorized persons.

Third-Party Automated Collection and Interest-Based Advertising

Southwest Silver Company currently does not participate in interest-based advertising (IBA), also known as Online Behavioral Advertising, though we may in the future. If we do, we will update this privacy policy with the necessary information. We currently do not use third-party advertising companies to display ads and send emails tailored to your individual interests based on how you browse and shop online.

 

We currently do not allow third-party companies to collect certain information when you visit our website. If we do in the future, this information would be used to serve ads only for Southwest Silver Company products. These companies would use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g., static IP address) during your visits to this and other websites to provide advertisements about goods and services likely to be of greater interest to you, or advertising-related services, such as ad delivery. These parties typically use a cookie, web beacon or other similar tracking technologies to collect this information.

 

PayPal is an independent Controller for the purpose of Processing Customer Data. PayPal Privacy Statement

 

Children's Privacy:

We recognize the importance of protecting children's online privacy. Southwest Silver Company does not intentionally collect information from children under the age of 13, and Southwest Silver Company does not target its website to children.

Et Cetera:

We are not responsible for typographical errors. Prices are subject to change without prior notice. Any letters, photographs or products sent to Southwest Silver Company become our property and we reserve the right to publish any such material unless the submission specifically states otherwise in writing. Jewelry or objects shown in photographs used to show pertinent features of a product are for illustrative use only and we reserve all of our rights to control third party use of our intellectual property.

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